

Easy Japanese for Work - Season 1 Episode 19 Dealing with ambiguous complaints
Season - Episode
1
Season 1 Mar 21, 2019
-
1 - 1Communicating a sense of gratitude Mar 21, 2019
-
1 - 2How to politely ask someone to repeat something Mar 21, 2019
-
1 - 3Expressing an opinion concisely Mar 21, 2019
-
1 - 4
-
1 - 5Relaying messages Mar 27, 2019
-
1 - 6Obtaining permission Mar 27, 2019
-
1 - 7Making apologies May 06, 2019
-
1 - 8Making suggestions May 13, 2019
-
1 - 9Asking questions using keego Jun 03, 2019
-
1 - 10Offering support Jun 10, 2019
-
1 - 11Asking how to pronounce names Jul 01, 2019
-
1 - 12Asking for clarification Jul 08, 2019
-
1 - 13Answering phone calls for others Jul 29, 2019
-
1 - 14
-
1 - 15Offering logical explanations Aug 26, 2019
-
1 - 16Handling difficult negotiations over the phone Sep 02, 2019
-
1 - 17Supporting a subordinate Oct 14, 2019
-
1 - 18Politely explaining rules Oct 21, 2019
-
1 - 19Dealing with ambiguous complaints Apr 13, 2020
-
1 - 20Telling passengers in a hurry that they may be late May 11, 2020
-
1 - 21
-
1 - 22Identifying your chance to speak at a meeting Oct 05, 2020
-
1 - 23Explaining when there's been a misunderstanding Oct 12, 2020
-
1 - 24Adjusting a schedule with a client Oct 19, 2020
-
1 - 25Making small talk with a client Nov 09, 2020
-
1 - 26Cheering up a junior employee who is feeling down Nov 16, 2020
-
1 - 27Asking others for favors Dec 07, 2020
-
1 - 28Checking that others have understood instructions Dec 14, 2020
-
1 - 29Reporting to a superior that a coworker is ill Jan 04, 2021
-
1 - 30Turning down a request for support politely Jan 11, 2021
-
1 - 31Business Japanese Quiz Part 1 Mar 15, 2021
-
1 - 32Business Japanese Quiz Part 2 Mar 22, 2021
-
1 - 33Dealing with a complaint from a neighbor Jun 07, 2021
-
1 - 34Asking for instant guidance Jun 14, 2021
-
1 - 35Asking for further information Jul 05, 2021
-
1 - 36Saying how much you can do Jul 12, 2021
-
1 - 37
-
1 - 38
-
1 - 39Explaining a need for staffing adjustment Oct 18, 2021
-
1 - 40Pointing out a senior coworker's mistake Oct 25, 2021
-
1 - 41Words of support for a coworker Nov 15, 2021
-
1 - 42Fielding an urgent request on the phone Nov 22, 2021
-
1 - 43Determining what is worrying a client Dec 27, 2021
-
1 - 44Making a polite request to a superior Jan 03, 2022
-
1 - 45Asking someone to repeat and clarify Jan 10, 2022
-
1 - 46Recommending additional repairs Feb 07, 2022
-
1 - 47Business Japanese Review Special: Part 1 Feb 14, 2022
-
1 - 48Business Japanese Review Special: Part 2 Feb 21, 2022
Overview
Wu Fei, from China, works as a co-manager of a Yakiniku restaurant in Tokyo. After graduating university, she moved to Japan in 2010 and began studying Japanese. She began working at this Yakiniku restaurant last year. Besides waitressing, she's responsible for store operations and training new staff members. Her Japanese is great, but sometimes she finds it hard to deal with ambiguous complaints from customers. She tackles a roleplay challenge to help her improve her customer service skills.
Year 2022
Studio NHK WORLD-JAPAN
Director
Crew
Popularity 1.188
Language Japanese, English